Our Support

At Kalpraj Solutions, we value exceptional communication above all else! Every single one of our Customer Success agents has a sole goal of Making You Successful!

To make requests for further information, contact us via our Live chat plugin.

We just need a couple of hours!
No more than 2 working days since receiving your issue ticket.

New Clients

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Existing Clients

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Frequently Asked Questions

Placing an order and sending the initial payment are the basic requirements to start the setup process. As soon as we receive your order and initial payment, we will start processing your order. You will receive your access authorization from us by e-mail immediately after the order processing and creation of your Kalpraj Solutions Customer Control Panel account.

This e-mail is sent only to the e-mail address which you have registered during the order process. We recommend also to monitor your spam folder to see whether you have received said e-mail; in some cases, it might arrive there.

No, we resell third party Data Centers in 2 Regions: the European Union and the United States. In our EU Location we run Data Centers in Munich (EU1) and Nuremberg (EU2), while in our US Location we run a Data Center in St. Louis (USA1). Since the demand for our services is growing around the world, we continue to open new Regions and Data Centers. 

Should you have any pre-sales inquiry about our products or if you face an issue with your Kalpraj Solutions server, you can contact our Customer Support via e-mail, phone or Live chat. We are available on 365 days from 8 am to 11 pm Indian local time.

In Kalpraj Solutions we treat every customer as a king, so you don’t have to pay for Premium Support to get one.

Yes we do.
Right now we don’t have any affiliate program. You will just have to tell us which customer you can recommended to us to receive your credits.

Its very easy to buy premium SSL from us very cheap.

We offer premium Sectigo SSL certificates from 0$ per month.


All our Servers and Webspace Packages are provided with a DDoS Protection by default. Our customers don’t have to take any actions in order to benefit from it – the Kalpraj Solutions DDoS Protection is activated for all of our customers automatically and free of charge. We work continuously on further improving so our protection system can repel many different attacks. However, like any other DDoS protection, our protection system cannot provide a guarantee that any DDoS attack imaginable will be repelled. 

In Kalpraj Solutions we will never charge you extra for your traffic. The traffic package is already included in your server. Generally the full port speed is provided to you anytime. In case your server has an uplink faster than 100 Mbit/s and the average traffic consumption continuously exceeds 100 Mbit/s over a timespan of at least 10 days the connection is switched to 100 Mbit/s to make sure you will stay within your traffic package and will not incur any fees.

For Virtual Dedicated Servers and Dedicated Servers you can purchase additional bandwidth as needed.

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